C.L.U.E. stands for Claims Loss Underwriting Exchange.
C.L.U.E., Inc., a subsidiary of LexisNexis Risk Solutions, maintains claims loss histories for everyone who’s ever had or now has property insurance. That means you.
C.L.U.E., Inc. maintains the database that includes your personal property loss history so that you can access it. Otherwise, the only ones who would know your claims history would be the insurance companies.
The C.L.U.E. Personal Property Report, according to LexisNexis’ FACT Act Disclosure:
provides a seven year history of losses associated with an individual and his/her personal property. The following data will be identified for each loss: date of loss, loss type, and amount paid along with general information such as policy number, claim number and insurance company name.
The idea of something “going on your record” for seven years might seem intimidating, but C.L.U.E is for your protection. It gives you the ability to see the same loss underwriting criteria that insurance companies use to rate your risk. It also protects the insurance market as a whole from fraud due to repetitive loss claims.
Not knowing how C.L.U.E. works can be a disadvantage, however. Every claim you make, no matter how small, will be on your record for seven years. That should make you think before filing a claim. Again, always talk to an agent responsible for servicing your policy before filing a claim.
Your C.L.U.E. Report is free and easy to get. You can download it from LexisNexis after creating an account to verify your identity.
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